Refund policy

Made-to-Order Products

All items are made specifically for each customer once an order is placed. For this reason, we do not accept returns or exchanges due to buyer’s remorse, sizing issues, or preference changes.

Please review product descriptions and size charts carefully before ordering.

All Sales Are Final

All sales are final.
We do not accept returns or exchanges except in cases of manufacturing defects or fulfillment errors.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery using our support form.

To process your request, we require:

• Your order number

• Clear photos showing the issue

Once verified, we will issue a replacement or reprint at no additional cost.

Address Errors

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Response Time

We aim to respond to all valid support requests within 1–3 business days.